Reservations

Reservations can be made directly through this website, via third party booking agents or by phoning Helen on 021 157 6555. A 3.25% surcharge is payable on credit card payments.

Terms and conditions for making and paying for reservations via third party booking agents may vary: please refer to your original booking source.

A reservation is confirmed upon receipt of a 10% deposit of the total accommodation charge. Any remaining balance is required to be paid within 30 days of your scheduled arrival date by credit card or direct debit.

Rates/Payment

Rates are subject to availability and may vary throughout the year. All rates are in New Zealand Dollars (NZD) and are inclusive of GST (Goods and Services Tax).

Pricing is for a shared room. A single supplement will apply if only one person in the room.

Check In / Check Out

Check in time is after 2.00pm, unless otherwise stated on your booking or invoice.

Check out time is 10.30am.

Cancellation Policy

Full payment is to be made within 30 days of your stay. Should you cancel within this time, a refund will be made at the discretion of the owners and a 3.25% charge will be deducted on any deposits made by credit card.

Meals

Homestead Room – Microwave and tea/coffee making facilities are included in rate. A cooked or continental breakfast is included with direct bookings.

Homestead – Use of full Homestead (kitchen and laundry) included. No breakfast available unless specified.

Your Hosts

Your hosts Ben and Helen Crowe live on the property. We respect our guests' privacy while being close enough to help with any requests. Also note, we have a friendly dog – Jess.  

Smoking

Smoking is not permitted inside the accommodation.

Damages & Cleaning

We ask that you treat your accommodation as you would your own home. In the unlikely event that something gets damaged or stained, please let us know as reimbursement may be required. 

Standard cleaning is included in our rates. However, if your accommodation requires cleaning over and above what's reasonable, you will be charged an additional cleaning fee. 

We take no responsibility for damage or loss to your person or property. 

Events & Visitors

If you require visitors to the property (e.g. friends/family, photographer, hair and make up artist) or a late checkout (e.g. getting ready for a wedding), this is considered an event and must be discussed with your hosts in advance. To cover the additional cleaning and wear-and-tear, an event fee may be charged.